Frequently Asked Questions

There are few payments options. Depending on the condition of your device and the campaign you will be offered a value to be discounted of the new device.

If there is no campaign at the time, you will be given a voucher that you can use in stores or online. In some cases, such as Online (B2C) Buyback, you may be offered a bank transfer for the value of your device.

The instant buyback process is designed to be fast and convenient. When you wish to sell your device, you simply initiate the process through our Fintegre platform. Here’s how it works:

1.Visit our platform or visit the retailer partner to access the buyback service.

2. Provide accurate information about the device’s condition.

3. Our system will then generate an instant quote based on the information provided. If there is a specific Brand campaign you will also be offered.

4. If you accept the offer, you will get credit towards a new device, depending on the options available.

5. Once the device is inspected to verify its condition, you’ll receive the agreed-upon value and trade in your device.

Our Buyback service typically covers Apple, Samsung, Xiaomi, Oppo, Realme and many other smartphones. The specific eligibility criteria may vary depending on the make, model, age, and condition of the device. To determine if your device qualifies for buyback, you can visit the partnered retailer’s in-store sales executive or their website and find out the value of your device through our platform.

Not only limited to Smartphones, you can also Buyback tablets, Wearables, Laptops, MacBooks and many other electronics.

The value of your device for buyback is determined based on various factors, including the device’s make, model, age, condition, and market demand. Our platform uses a transparent and objective evaluation process to provide a fair and competitive offer for your device. The more accurate and detailed information you provide about your device’s condition, the more precise the buyback offer will be.

Yes, you can. Our Buyback model is designed to give a voucher for the value of your device.

Also, our partners’ Enterprise or SME customers can evaluate multiple devices.